FAQs

Below FAQ are some common concerns of our customers before purchasing the product.
If you have other questions, please just send it to Gneax.pk@gmail.com

Delivery time across Pakistan is 2-6 working days.

To place an order, simply browse our website, select the desired jewelry piece, and click on the "Add to Cart" button. Follow the prompts to provide your shipping and payment information.

\We have a 7-day return/exchange policy.

Absolutely! We are here to help! Please send us an email to Gneax.pk@gmail.com and we will be happy to assist you in any way we can. We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.

You are Can I cancel my orderable to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.

The ordered goods are shipped by post. The shipping cost depends on the value of your order. Shipping on purchase over 1999/- is FREE. For orders below 1999/- the shipping cost is 250/-.

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